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Posted Aug 12, 2009 by

Subscription Apologies

Hi all, I just wanted to take a quick moment to extend our sincerest apologies for the recent delays with subscriptions.  Please rest assured that when we were made aware of the latest problem (which unfortunately was not for several weeks after the subscriptions were supposed to have been shipped) that we made every effort to get the August issue shipped as expeditiously as possible.  We sincerely hope that these problems have been resolved, and given that we're hearing reports that folks are beginning to receive their September issues, we have high hopes!  Thanks for bearing with us, and if by some chance you have not received your August issue -- or if you have any issues with your subscription, do by all means call the Yen Plus customer service line at 1-800-876-7598.  While they won't be able to provide you with a replacement copy of the August issue, they will extend your subscription by a month to compensate you for the lost issue.  And if you really want to track down that missing issue to round out your collection, I highly recommend checking out either RightStuf! or Robert's Anime Corner Store, both of which regularly offer backissues of Yen Plus. Thanks again for all your patience and support, and we hope that you all continue to enjoy reading the magazine as much as we enjoy making it!